External Client Account Support and Management

  • Network Assessments
  • Recommend upgrades, equipment & peripherals
  • Plan network infrastructure including Active Directory design, Active Directory configuration & server backup
  • Document LAN, WAN and hosting environments
  • Ongoing technical support for LAN, WAN website and email hosting

 Leading advertising sales broker

  • Custom build server hardware and desktops
  • Install & configure D-Link wireless access points, Cisco switches, Cisco routers, Sonicwall firewalls, Sonicwall VPN appliances, Windows Server 2003 Standard, desktops & laptops
  • Install, upgrade & maintain internal applications, Microsoft Office 2000 – 2010, Act!, Symantec End Point Protection, Vipre Enterprise Antivirus AntiSpyware, Symantec Backup Exec & custom Access database

Prominent movie camera manufacturer

  • Coordinate order, configuration and delivery of HP Servers
  • Install & configure, Cisco switches, Cisco routers, Sonicwall firewalls, server, desktops & laptops
  • Install, upgrade & maintain Microsoft Windows XP, Microsoft Server 2003 Small Business, Microsoft Server 2003 Standard, Microsoft Terminal Services Server 2003, Microsoft Office 2000 – 2010, custom Microsoft File Maker order / shipping application, Symantec Endpoint Protection & Symantec Backup Exec
  • ABACUS accounting integration

 International stretch plastic film manufacturer

  • Custom build server hardware
  • Install & configure Cisco switches, Sonicwall router firewalls, Sonicwall VPN appliances, remote office setup, server, desktops & laptops
  • Install, upgrade & maintain internal applications, Microsoft Server 2003 Standard, Microsoft Terminal Services Server 2003, Microsoft Windows XP, Microsoft Office 2007, Vipre Enterprise Antivirus, Symantec Backup Exec
  • Coordinate and assist with Microsoft CRM rollout
  • Train internal IT staff
  • Negotiate & fulfill technical support contract for LAN, WAN website and email hosting

Custom light louver manufacturer

  • Custom build server hardware
  • Install & configure Cisco switches, router firewalls, server, desktops & laptops
  • Install, upgrade & maintain internal applications, Microsoft Server 2000 Standard, Microsoft Terminal Services Server 2000, Microsoft Windows XP, Microsoft Office 2000, Symantec Endpoint Protection, Symantec Backup Exec

Private recreational yacht club

  • Upgrade HP Server system components
  • Install & configure Cisco switches, cisco router firewalls, D-Link wireless access point, server, desktops & laptops
  • Install, upgrade & maintain internal applications, Microsoft Server 2003 Small Business, Microsoft Terminal Services Server 2003, Microsoft Windows XP, Microsoft Office 2007, Vipre Enterprise Antivirus, Symantec Backup Exec
  • Coordinate support with POS system and Gate Card swipe card access vendor

Electrical and lighting supply company

  • Technical support for internal applications, Microsoft Windows 98, 2000 & XP, Microsoft Office 2000 & 2007
  • Technical support for LAN, WAN website and email hosting
  • Website design, development, implementation and integration with internal order system

Wireless and RFID Solutions provider

  • Custom build server hardware and desktops
  • Install & configure D-Link & Meru wireless access points, Cisco switches, Cisco routers, Sonicwall firewalls, Sonicwall VPN appliances, server, desktops & laptops
  • Install, upgrade & maintain internal applications, Microsoft Office 2010, Act!, Symantec End Point Protection, Vipre Enterprise Antivirus AntiSpyware, Symantec Backup Exec
  • Assist with wireless network installations, Meru controller configuration, Cisco VLAN configuration, Astaro firewall configuration

Various small office home office

  • Reactive and proactive technical support